The FCA has published its business plan for 2021/22 in which it sets out its aims for the forthcoming year. With the uncertainty caused by the pandemic likely to continue, the FCA is looking to build on the consumer priorities of last year’s plan which focused on delivering fair value in the digital age, enabling effective consumer investment decisions, ensuring credit markets work and making payments safe and accessible. The regulator is also focused on reinforcing the effectiveness of UK wholesale markets, as well as several cross-market issues including fraud, operational resilience, ESG, and diversity and inclusion.
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