In this series of blog posts, we explore some of the topical issues raised by the FCA’s work on the implementation of a new Consumer Duty. On 7 December, the FCA published CP21/36 on “A New Consumer Duty: feedback to CP21/13 and further consultation”. The FCA has sought responses by 15 February 2022; a very short time to consider a wide ranging publication. In this post, we highlight some of the headline issues in CP21/36, and the timeframe that firms will need to be working to for implementation of a new Consumer Duty.
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