UK HL PensionsPod: Handling members' complaints and correcting mistakes

21 May 2024

In this episode of HL PensionsPod, pension Partner Duncan Buchanan and Senior Associate Jim Davis discuss correcting mistakes and handling members’ complaints including tips for trustees when handling complaints, the PO determination of Mr E, the recent CMG case, and more.

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Authored by the Pension team. 

Languages English
Topics Pensions
Countries United Kingdom


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